PALMA AIRPORT IMPORTANT INFORMATION

The Majorca Airport Transfers customer reception office in Palma airport arrivals hall is located close to exit gates B and C from the baggage collection hall. Exit gates B and C are mostly used by passengers on flights from the UK and Ireland. Arriving passengers often ask our office receptionists for advice and help, especially when encountering airport transfer problems.

We will always help visitors to Majorca but cannot provide airport transfers on demand. Even with the largest transfer vehicle fleets on Majorca available to us, transfer vehicles are pre programmed for transfer journeys with our customers who have pre booked airport transfers.

STRANDED AIRPORT PASSENGERS

At our customer reception office we have people asking us for help when the representative / driver from another transfer service they had pre paid for or had arranged by a travel company were not waiting for them in the busy arrivals area with their name on a piece of paper.

Stranded transfer passengers then have to use holiday euro spending money paying for transfers to their holiday destination and on returning home have the hassle of trying to get back money for the non existent pre paid airport transfers.

It is advisable to check out how an airport transfer company meets passenger in Palma airport and to read the Terms and Conditions on any airport transfer company web site before making a booking.

WRONG INFORMATION

Some arriving passengers have been informed that Minibuses are available on demand at the airport taxi rank. This is wrong information. Taxis at Palma Airport taxi rank are only licensed for a maximum of 4 passengers.

We believe people passing on this wrong information have seen a line of Minibuses, including our fleet of Minibuses, in an allocated parking area outside Palma airport arrivals hall close to the airport taxi rank and mistaken them for Minibuses on the taxi rank.

Groups of passengers often come to our airport office asking for a Minibus transfer when discovering they cannot get a Minibus at the airport taxi rank and will have to hire 2 or 3 or more taxis to their holiday destination. Unfortunately we cannot provide Minibus transfers on demand, they have to be pre booked.

EXTRA LUGGAGE ITEMS

Often arriving passengers have golf bags, bikes in hard cases / bags, surf boards or other large items in addition to suitcases. Most taxi drivers at Palma airport taxi rank will not, or can’t, take more than two passengers with luggage plus large extra items.

TAXI TOUTS IN PALMA AIRPORT ARRIVALS

Taxi touts ply their trade in Palma airport arrivals offering transfers. Taxi touts wait for arriving passengers to exit baggage collection, then walk alongside asking if they want a taxi.

Because of the way Taxi touts operate it is not known if they are properly insured for commercial use or their vehicles are safe. Don’t risk being transferred in an unlicensed and possibly uninsured vehicle.

WHEELCHAIR USER TRANSFERS

Rarely are taxis adapted for wheelchair user transfers available on demand at Palma airport. It is advisable to pre book airport transfers for wheelchair users who require transfers remaining in the wheelchair.

SHUTTLEBUS / HOLIDAY COACH AIRPORT TRANSFERS

At our customer reception office in Palma airport arrivals hall we often have people waiting for a Shuttlebus / Holiday Company coach to depart asking if we can provide an instant transfer for them as they are fed up waiting to get away and start their holiday. Especially people with fractious young children.

Most have seen our customers arrive at the office, meet their driver, then go straight out to the transfer vehicle and away onto their holiday resort.

After waiting for a Shuttlebus / Holiday Company coach to depart passengers are often informed of an even longer wait for other passengers on a later or delayed flight to arrive before the Shuttlebus / Holiday coach can depart.

When travelling by Shuttlebus /Holiday coach it is advisable to ask how long you are expected to wait in Palma airport arrivals before the bus/coach departs and how long before getting to your holiday destination as bus / coach journeys often go to many hotels in various resorts on each journey.

CHEAP SOUNDING TRANSFER PRICES

Some people make price the prime consideration over everything else when looking for airport transfers. If the price of airport transfers are your prime consideration over the way you are met, transferred and pay for airport transfers, then it is advisable to read the Terms and Conditions of companies offering cheap sounding transfers.

Throughout any day many problems can happen such as, flight delays, road hold ups, heavy traffic, breakdowns, bad weather, industrial action, etc, and unless a transfer company has a large fleet of vehicles they do not have the back up to get around these problems.

A transfer company advertising cheap sounding airport transfers from Palma airport on the internet expect people to pass their credit card details to a mobile phone number when making a booking. Everyone knows how risky that can be, passing such details to a mobile phone number.

Landline telephone numbers in Majorca begin with 971 – then the number. Other telephone numbers could be either a mobile phone or premium rate number.

RETURNING TO PALMA AIRPORT DEPARTURES

Palma airport is a large airport handling millions of passengers each year, throughout the year.

Most low cost airlines flying in and out of Palma airport use flight waiting/boarding areas at the far end of the airport for quick turn around times. This means a long walk from the first security check area in departures to many of the flight waiting/boarding areas.

It is advisable to be at Palma airport departures to check in for the flight at least 2 hours before flight time when travelling with low cost airlines and never leave it too late before making your way through the main security check area to a flight waiting/ boarding area. The main security check area can take sometime to get through at busy times and low cost airlines wait for no one.

Duty free shops, a café/bar and rest areas are available between the main security check area and flight waiting/boarding areas. Screens displaying flight departure times are in the rest areas.

Always give yourself plenty of time to check in, do your duty free shopping and get close to the flight waiting / boarding area. Plan to be at Palma airport departures at least 2 hours before flight time.